Bringing life to your events!


No date or time slot is reserved until a full non-refundable posit has been received. You have 3 days from the date of your invoice to pay the non-refundable deposit in full.  If your deposit is not paid in full within the 3 days, Indy Characters & More LLC will cancel your booking and your date and time slot will NOT be held.  A non-refundable deposit fee is required for all events sessions, and is due prior to the signing the required Indy Characters & More LLC. contract.  Paying the non-refundable deposit in full is a required condition for the booking to proceed. This is a non-refundable deposit; in the event of a cancellation, or breach of contract by the client., shall be liquidated for inconveniences to Indy Characters & More LLC.  Your non-refundable deposit shall be applied towards the total cost of the services to be rendered. 

Final Payments are collected on-site the day of your event prior to the characters/mascots apperance. Final payment can be paid by cash, major credit/debit card (A $3 processing fee will be added to your balance), or business checks; no personal checks. 

Marketing/ Advertising 

We DO NOT offer nor do we present any licensed and/or copyrighted characters

Indy Characters & More LLC. is registered & licensed in the state of Indiana

Indy Characters & More LLC. will only accept bookings from individuals who are aware that we DO NOT offer nor represent any licensed and/or copyright characters from TV and/or movies.   All of Indy Characters & More LLC. costume characters and cartoon mascots are generic, inspired and have unique names.  Accordingly; when you hire Indy Characters & More LLC. services for your event you CANNOT create, use, develop, distribute etc…. any marketing materials with the official licensed and/or copyright names of the character's likeness we offer.  Marketing includes but is not limited to magazines, websites, social media sites, blogs, presentations, flyers, commercials, mailing material and/or any and all similar reproductions or recordings. 

If you choose to market your event using the official licensed and/or copyright official character names we will NOT make an appearance at your event. you have misrepresented our characters/mascots we will NOT make an appearance at your event!  Your non-refundable deposit will not be refunded, and this e-signed contract is breached, therefore Indy Characters & More LLC. is not liable to adhere to this contract; all contractual obligations will be vacated and terminated.

Indy Characters & More LLC. number one priority is the safety of our performers and costumers, and because our costume character and mascot costumes get extremely hot, we have a rigorous break policy.  We require that all performers are kept as safe and cool through tout the duration of the event, therefore the break schedule is as follows:

 30 Minute Appearance:            5- minute break after 15 minutes

   45 Minute Appearance              5- minute break every 20 minutes

    1 Hour Appearance:                 5- minute breaks every 20 minutes

                                            1.5 Hour Appearance:              5- minute breaks every 20 minutes
Please be considerate and have your heat on as low as possible and in spring summer months your air-conditioned at your home and/or venue is as high as possible throughout the duration appearance. If your home and/or venue does not have air condition, break times will vary, and be taken as needed.  

Mascot/ Character Break Schedule:

WE NO LONGER OFFER OUTSIDE APPEARANCES.  Safety is our number #1 priority; therefore, we no longer offer outside appearances. Our costumes are made of various materials, such as foam polyester, etc... and this does not allow for much room for the fabric to breathe. As a result, we will no longer offer outside appearances. If we arrive at your event, and you (the client) have not made inside arrangements for Indy Characters & More LLC. we WILL NOT make the appearance, and your deposit and/or final payment will not be refunded.  * Some exceptions apply to extremely limited events ​

Indy Characters & More LLC. takes pride in the quality of mascots/character costumes we provide to our customers. We make every effort to ensure our costumes remain clean, undamaged and of high quality for all appearances. Consequently, Indy Characters & More LLC. mascots/ characters will not make appearances outside during inclement weather (e.g. extreme cold/hot, rain, snow, lightning, hail etc….)

If your event has been
PRE-APPROVED for outside, Indy Characters & More LLC. WILL NOT make appearances outside (applicable for inside appearances, as well) if the grounds are wet, soggy, damp and/or moist in any type of way.

Indy Characters & More LLC.
WILL NOT make PRE-APPROVED outside appearances if it has rained 72 hours before your event. PRE-APPROVED outside appearances subject to change without notice. 

BEFORE booking with us, please read the Indy Characters & More LLC. 

Customer Responsibilities Check List

Mascot/Character Logistics 

Deposits

Outside Appearance Policy: (PRE-APPROVAL REQUIRED)

Indy Characters & More LLC. cartoon mascots are unable to speak, however; they are extremely lovable, huggable and friendly, however; our costumed characters (i.e. Black Wing Man, some superheroes) are able to both speak & interact with the guest.  Safety of our staff and Client(s)” and/or their guest is our number one priority therefore, Indy Characters & More LLC. cartoon mascots and costumed characters are not allowed to pick-up, hold or place guest in their laps during their appearance/visit or while taking photos.

In preparation for our appearance, our performers require a changing room as a result; the above listed Client(s)” is responsible for providing Indy Characters & More LLC. performers and staff members with a changing room. The changing room must be large enough for both the performer(s) and one staff member who are responsible for assisting our performers with getting dressed.  Unsanitary conditions and size restrictions/limitations do not warrant Indy Characters & More LLC. staff to get changed in restrooms (public and/or private) as such, restroom facilities are NOT appropriate changing rooms for our staff members.  In addition, because of the large size of our characters/mascot feet, while in costume our staff CANNOT walk up or down stairs. If Indy Characters & More LLC. staff members arrive and we do not have an appropriate non-restroom location to change and/or accommodations for no stairs/steps have not been made, Indy Characters & More LLC. has the right to refuse service and leave the premises.

Changing Area 

In preparation for Indy Character & More LLC. appearances our performers require a clean, sizable changing room/area on the first floor. This changing room/area must be large enough for both the performer and one staff member who is responsible for assisting our performers with getting changed into character.  Bathroom facilities are NOT appropriate changing rooms.  Bathroom size restrictions may not allow enough room for changes; in addition, changing in private or public restrooms because of sanitation concerns, which could potentially impact our team members health and the cleanliness of our costumes.  BEFORE booking with us, please read the Indy Characters & More LLC. Customer Responsibilities Check List 

Photography & Multi-Social Media 

Indy Characters & More LLC. reserves the right to use any photograph/videography or other, similar reproductions or recordings taken at any Indy Characters & More LCC. Client(s) event and/or, any affiliate of Indy Characters & More LLC.  Indy Characters & More LLC. also, reserves the right to use any photograph/videography without the written permission of those included within the photograph. Photographs may be used in publications and/or other forms of media produced used, or contracted by Indy Character & More LLC. This includes, but is not limited to magazines, websites, social media sites, blogs, presentations and another Indy Characters & More LLC. marketing materials or other, similar reproductions or recordings.  

We are a 100% paperless organization

 2013-2020 Copyright © Indy Characters & More LLC. All rights reserved.

Weather Conditions: (This policy applies to PRE-APPROVED outside appearances ONLY)